Consulting Services Contract

Please read the following important terms and conditions before you purchase any services from us and check that they contain everything that you want and nothing that you are not willing to agree to. 

Summary of some of your key rights:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree the service will start within this time and you will be charged for what you've used.

The Consumer Rights Act 2015 says:

•         you can ask us to repeat or fix the service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it

•         if a price hasn't been agreed upfront, what you're asked to pay must be reasonable

•         if a time hasn't been agreed upfront, it must be carried out within a reasonable time

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit or call 03454 04 05 06.

The information in this box summarises some of your key rights. It is not intended to replace the contract below which you should read carefully.

This contract sets out:

  • your legal rights and responsibilities
  • our legal rights and responsibilities
  • certain key information required by law

In this contract:

  • ‘We’, ‘us’ or ‘our’ means The Editors List Limited, and
  • ‘You’ or ‘your’ means the person buying services from us
  • ‘Services’ means the service we will provide to you as set out in clause 3

If you don’t understand any of the terms of this contract and want to talk to us about it, please contact us by telephone

Who are we?

The Editors List limited is a limited private company registered in England and Wales under company number: 10970551.

Our registered office is at: Regina House, 124 Finchley Road, London NW3 5JS.

  • Introduction
    • If you buy services from us you agree to be legally bound by this contract.
  • Information we give you
    • By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 states that we must give you certain key information before a legally binding contract between you and us is made (see the summary box below).

The Key Information is as follows:

  The services you want to buy are any one or more of the following:

·         One to one consultation and advice on all aspects of cosmetic procedures and recommendation of suitable practitioners and clinics
·         Telephone/skype consultation and advice on all aspects of cosmetic procedures and recommendation of suitable practitioners and clinics
·         Accompanying you in person to consultation meetings with recommended practitioner and clinics
·         Accompanying you to clinical appointments

the total price of the services including any taxes;

the arrangements for payment, carrying out the services and the time by which we will carry out the services;  

how to exercise your right to cancel the contract and the costs of doing so;

our complaint handling policy.


  • If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

The Services to be performed by us are:

(please tick required Services)

  • The Price payable for the Service will be the aggregate of prices for the Services selected under clause 3.1. The prices payable for each Service are set out on our website
  • The price of the Services is payable in Pounds Sterling (£)(GBP)
  • Carrying out of the services
    • We must carry out the services by the time or within the period which is mutually
    • Our carrying out of the services might be affected by events beyond our reasonable control. If so, there might be a delay before we can start the services, having made reasonable efforts to limit the effect of any of those events and having kept you informed of the circumstances, but we will try to start the services as soon as those events have been resolved. Examples of events which might be beyond our reasonable control include:
      • you change the Services you require
      • disruption of transportation systems
      • failure of communications systems
      • poor weather conditions;
    • If we are prevented or there is a delay in performing the Services by any cause attributable to you, we (without prejudice to its other rights):
      • may suspend performance of the Services until you remedy your default;
      • shall not be liable for any costs or losses sustained by you as a result of such suspension; and
      • may charge you (and you shall pay under this Contract) costs or losses incurred by us arising from your default.
  • Payment
    • All Services must be paid for in advance of the provision of the Services.
    • You will be invoiced and your payment will be processed when you return this contract signed and dated.
  • The Editor’s List services last for 3 months from the consultation date.


    The client is responsible to book their own appointments with the practitioners if they have booked in for The Hundred Pound Question or Zoom/Online Consultation.

  • If the client wishes for us to book appointments, we recommend booking a Zoom/Online Consultation with booking service or 1hr Face-to-Face Consultation, these two consultations include a total of 6 bookings during a 3-month period from the consultation date.

  • A fast-track service is available to add on to any of the above offerings for £180 per booking. Please be aware that we can only fast track to certain practitioners. 

  • If the client requires further advice and recommendations after 3 months of the initial consultation date, a top up service is available for £300. This includes a 30-minute call with Olivia and a new schedule with recommendations will be emailed to the client within 2 working days.

  • If the client requires us to book more than 6 appointments during the first 3 months or if the client wish to extend the booking service an add on is available for £240. This includes 4 bookings over a 3-month period from the time of payment.

  • If the client wishes for Olivia to accompany them at a consultation this is possible for a fee of £240. Only for appointments in London.

  • Add ons

    • Top up appointment £250 + VAT

    • Add on booking service 200 + VAT

    • Add on fast-track service when you have had a consultation. £150 + VAT

    • Chaperone fee £200 + VAT

  • Right to cancel this contract
    • You have the right to cancel the contract within 14 days without giving any reason.
    • The cancellation period will expire after 14 days of the conclusion of the contract.
    • To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (eg. a letter sent by recorded or registered post or an email which must be acknowledged as being received). You can use the model cancellation form set out in the box below, but it is not obligatory.

Cancellation form example

To: The Editors List by email only:

I hereby give notice that (I) cancel (my) contract for the supply of the following service

Ordered on /received on ,

Name of (client),

Address of (client),

Signature of (client) (only if this form is notified on paper),



  • To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired
  • We will wait until the 14–day cancellation period in this clause 6 is over before we start to carry out the services, unless:
    • you want us to carry out the services during the 14–day cancellation period
    • we have agreed to do so, and
    • you have signified your confirmation by completing the check box in the form completing the information requested in the box on the last page of this Contract.

  • Effects of cancellation
    • Subject to clause 7.2 If you cancel this contract, we will reimburse to you all payments received from you except where we are allowed to keep such payments such as where we have started carrying out the services within the 14–day cancellation period and you have provided confirmation to us to start carrying out the services within the 14–day cancellation period’ (see clause 5 for more details).
    • If you cancel the Services less than 48 hours before the date we have agreed to provide the Services you will be required to pay compensation for the loss we directly suffer as a consequence of such cancellation, such compensation may include costs already incurred or loss of profit. You agree that we may deduct such compensation from any fees paid by you.  
    • We will make the reimbursement without undue delay, and not later than 14 days after the days on which we are informed about your decision to cancel this contract.
    • We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
    • The following clauses of this Contract shall survive termination, howsoever caused:
      • clause 10; (limitation of liability)
      • clause 7 (effect of cancellation)
      • clause 12 (dispute resolution);
      • clause 30 (third party rights); and
      • clauses 14 (governing law and jurisdiction)

together with any other provision of this Agreement which expressly or by implication is intended to survive termination.

  • Nature of the services
    • The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example:
      • the services are carried out with reasonable care and skill
      • we must carry out the services within a reasonable time if you and we haven’t fixed a time for the services to be carried out
    • Privacy
      • The Editors List Limited will not share your details with any other party and will not disclose any matters disclosed to us by you with anyone else unless you expressly require us to do so.
    • End of the contract
      • If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
    • Limitation of liability
      • Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
        • losses that:
          • were not foreseeable to you and us when the contract was formed
          • that were not caused by any breach on our part
        • business losses
        • losses to non-consumers
      • The extent of the parties’ liability under or in connection with this Contract (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) shall be as set out in this clause 10.
      • The total amount of the parties’ liability shall not exceed the value of the Price paid for the Services.
      • We shall not be liable for consequential, indirect or special losses.
      • The opinions and recommendations given by us are preliminary only and are not based upon your individual suitability for any procedure we may advise on discuss or recommend. Consequently, our opinions and recommendations must not be relied upon nor acted upon until you have been examined as medically and psychologically suitable by a qualified medical practitioner who has carried out a medical examination and consultation with you in person.  We accept no liability whatsoever in respect of any procedure carried out following a recommendation by us and you agree and acknowledge that all such liability lies solely with the clinic and/or the surgeon, practitioner (medical or otherwise) or therapist (medical or otherwise)  carrying out the procedure regardless of whether or not we recommended such person or clinic.
  • Disputes
    • We will try to resolve any disputes with you quickly and efficiently.
    • If you are unhappy with:
      • our service to you generally
      • any other matter

        then please contact us as soon as possible.
  • If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
    • let you know that we cannot settle the dispute with you, and
    • give you certain information required by law about our alternative dispute resolution provider which is run by
  • If you want to take court proceedings, the relevant courts of the England and Wales will have exclusive jurisdiction in relation to this contract
  • The laws of England and Wales will apply to this contract
  • Third party rights
    • No one other than a party to this contract has any right to enforce any term of this contract
  • Entire Agreement
    • This Contract constitutes the entire agreement between us and you and supersedes all previous agreements, understandings and arrangements between us whether in writing or oral, in respect of its subject matter

I wish to start my services within 14 days

Written confirmation to start carrying out the services within the 14–day cancellation period

Confirmation to start work early:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel the contract within 14 days. This may happen because you change your mind.

By providing confirmation, you agree that, on your request, we can start to carry out the services during the 14–day cancellation period.

You still have a right to change your mind and cancel the contract during the 14–day cancellation period, however, we will charge you for the cost of the services carried out by us until the time when you tell us that you want to cancel the contract. The amount we charge you will be in proportion to what we have carried out, in comparison with the full coverage of this contract.

You acknowledge, however, that you will lose the right to change your mind and cancel the contract during the 14–day cancellation period once the services have been fully carried out by us. If this happens, we will charge you for the full cost of the services carried out by us.


I hereby agree to all of the above terms and conditions.


Leave this empty:

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Signed by Olivia Tanner
Signed On: September 13, 2023

Signature Certificate
Document name: Consulting Services Contract
lock iconUnique Document ID: 566b9944f51e94b163300c0de272a5382fc1c749
Timestamp Audit
March 23, 2018 2:05 pm BSTConsulting Services Contract Uploaded by Olivia Tanner - IP
September 11, 2023 9:49 pm BST Document owner has handed over this document to 2023-09-11 21:49:52 -
September 13, 2023 4:20 pm BSTKatie Channell - added by Olivia Tanner - as a CC'd Recipient Ip: